The website www.zoycart.com (“Zoycart”) is operated by Shree Shyama Enterprises (“Zoycart” or “us” or “we” or “our”), having its registered office located in Shop No. 6C, Near Market Society, Grain Market, Cheeka Kaithal, Haryana – 136034 India. Please read these Terms and Conditions of use document carefully before using the Zoycart.com website
Agreement to Terms
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
Products
Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions or other content on our Service are accurate, complete, reliable, current, or error-free.
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
Pricing and Payment
Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without notice at any time.
Payment: All payments are processed securely through our designated payment gateway. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Service.
Shipping and Delivery
Shipping: We offer shipping services for the delivery of our products. We display shipping speeds and charges based on the items in your cart and the delivery address. Shipping costs and delivery estimates will be provided to you at the time of purchase.
Shipment cannot be expedited.
Shipping address cannot be modified after placing orders
The list below provides multiple delivery options to fulfill customer needs
These charges apply only Fulfilled by Zoycart items.
Shipping Speed
Charge Per Item:
Standard Delivery**
₹99 – ₹299
**Standard Delivery charges are free for members for orders ₹499 or more.
**We deliver orders placed with Standard Delivery in two or more days after they are shipped. You can check the estimated delivery date before ordering.
2. Delivery: Delivery times may vary depending on your location and the shipping method selected. We will make every effort to deliver your products in a timely manner, but we are not responsible for delays beyond our control.
Returns and Refunds
Return Policy: We accept returns and exchanges within 7 days of the original purchase date. To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in the original packaging.
Refund Policy: Once your return is received and inspected, we will proceed with processing your refund. The refund amount will be credited to the original method of payment used for the purchase, excluding any shipping charges. Please allow 10 business days for the refund to appear in your account.
c. Return Process: To initiate a return or exchange, please contact our customer service team at sales@zoycart.com within the specified return period. Provide your order number and details of the item you wish to return or exchange. Our team will guide you through the return process and provide instructions for returning the item.
Intellectual Property
Content: All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Zoycart or its content suppliers and is protected by international copyright laws.
Trademarks: Zoycart’s trademarks and trade dress may not be used in connection with any product or service that is not Zoycart’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Zoycart.
Limitation of Liability
In no event shall Zoycart, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Contact Us
If you have any questions about these Terms, please contact us at sales@zoycart.com.